GPG is currently seeking to hire skilled and reliable professionals in the LA area to help us build, operate, and grow the best online auto parts sales platform for both dealers AND customers; because we believe that ultimately, our success is impossible without BOTH successful dealers AND satisfied customers. And just like we strive to offer the best online auto parts platform to both dealers AND customers, we know that building this service successfully depends not only on having a skilled and capable team, but maintaining that team's happiness and satisfaction too.
  • You have unique strengths. We'll help you utilize them.
  • You strive to grow your career. We can give you the opportunity to advance.
  • You want to help people every day. So do we.
A Track Record of Constant and Steady Company Growth

GPG is a thriving company that has a solid record of steadily increasing growth, and BIG plans for the future; and we are in search of energetic and motivated individuals seeking a job where they can grow and advance in their own career right alongside the the growth of the organization.

We have an open, laid back company culture that emphasizes creative innovation and effective results over inflexible and outdated ideas or reliance on traditional methods of doing things. Our comfortable and conveniently located office headquarters in the east LA area houses our personable, friendly, and highly-diverse workforce -- along with the company parties, social events, and holiday celebrations we host for them every year!

We provide a stable, balanced work-life and career opportunity for those who work hard themselves to provide our dealers with friendly and effective help and customers with a pleasant, hassle-free online shopping experience.
Customer Service Operations
  • Our customer support agents are the front-line of our campaign of kindness to help customers contacting us with problems and/or questions; whether providing customers with accurate information, resolving order issues, or assisting with return claims.
  • With the goal of leading our customers to keep coming back time and again, our team does all they can to help provide a pleasant and easy shopping experience for each and every order we receive.
Logistics & Operations Management

Our dedicated, in-house Dealer Service Team works full-time to provide our Dealers order and logistics support.

  • Dealer Services Agents answer questions about order details or processing procedures, tracking down lost packages claims, and any other issues dealers may encounter on a day-to-day basis.
  • The Operations team works directly with parts managers to develop friendly, professional working relationships. A strong understanding of our dealers' needs and priorities allows us to provide service that exceeds expectations.
  • Armed with the data analysis and IT technology, to continuously drive business efficiency which resulting in decreased costs. From monitoring daily operations to identifying issues and improvement opportunities, then translating into improvement plans and IT projects that enhance quality and customer satisfaction.
Product Development & IT Management

The IT Product team collaborates with customer service and logisitics operations and various other teams to develop and enhance IT products and solutions.

  • Translate business and customer needs into actionable IT initiatives by engaging in team discussions and analysis. Our AI-driven solutions increase operational efficiency and quality.
  • From conducting technical research and API testing to ensure integration readiness, we utilize third-party service providers to build a holistic IT environment.
  • Execute end-to-end testing of both website and backend functionalities, closely monitoring project milestones to support timely delivery and deployment.
Operations & Business Analytics

The Business Analytics team empowers business growth by designing and building scalable, efficient, analytical tools and intelligent systems that support daily operations and management to better align business goals with customer experience.

  • Develop data-driven solutions with duties ranging from engaging directly with frontline teams to identifying operational pain points, to analyzing performance data to uncovering actionable insights.
  • Evaluate performance from both financial and operational perspectives to identify key issues, such as pricing and performance KPIs. With AI-powered IT and data technologies, ensure transparency across operational and financial systems and streamline team collaboration and decision-making.
SEO & Marketing Operations

The Marketing team collaborates across the company to coordinate unified efforts to maintain brand standards, grow sales, and coordinate promotions and strategy, while also working independently on tasks such as performance reporting, goals and KPI setting, and more...

  • Utilize multi-channel marketing strategy including social media, email, CRM campaigns. Our Marketing team designs, implements, and conducts marketing campaigns, monitoring customer reviews and improving conversions.
  • Develop data-driven solutions with duties ranging from engaging directly with frontline teams to identifying operational pain points, to analyzing performance data to uncovering actionable insights.
  • Evaluate performance from both financial and operational perspectives to identify key issues, pricing and performance KPIs. With AI-powered IT and data technologies, ensure transparency across operational and financial systems and streamline team collaboration and decision-making.
What We Offer:

At Genuine Parts Giant, we are committed to creating an environment where our people are happy. We do this by:

  • Providing competitive pay and loads of great benefits
  • Caring about you in the workplace
  • Helping you to have the right work/life balance
  • Recognizing teams and individuals that make great contributions
Other Perks of Joining the GPG Team:
Casual Workplace

No need to buy a whole new wardrobe - wear your jeans to work!

PTO

You will have plenty time to enjoy the time with your family

Fully-Covered Health Insurance

We contribute 100% of the premium for full, comprehensive healthcare coverage for you and your family.

Paid Holidays

We contribute 100% of the premium for full, comprehensive healthcare coverage for you and your family.

Parties

Company Holiday party and employee's birthday celebration

Discounted Gym Membership

Included in our fully-covered health insurance package!