Offering So Much More Than Just a Platform for Sales...
As we might've already mentioned a time or two, a core pillar of our business success
is providing customers with the best ordering and customer service experience
possible when ordering parts from our sites.
A Turn-key Solution to Online Parts Sales with Dealer-Oriented Benefits
Our proven sales platform service offers New Car Dealerships across the U.S. an opportunity to sell their parts on
our OE part sales websites, which are already some of the top ranked parts store on the web-- and we offer this all
at ZERO costs or expense to the Dealer.
Through this service's backend dealer portal, you can power your parts business towards long-term online sales
success, while still enjoying the short-term benefits of our innovative platform service with ZERO investment
risk.
Yet all the while we stay busy providing this service to customers, your parts business is free to enjoy the
best of both worlds:
-
Gain ALL the benefits that come from the costly hiring and training process, wages, or
outsourcing costs you'd normally owe to support the labor-intensive work of a dedicated customer service team.
-
Expend NONE of the capital or resources that offering this level of service would normally
cost your parts business.
Our web stores drive these visits and conversions by providing our customers with:
- Options to lookup parts by YMM, VIN, or PN search and interchange
- Thousands of highly detailed and interactive OEM parts diagrams
- High quality images and/or catalog illustrations for a large majority of PNs offered
- An intuitive, simple interface and ordering process that minimizes friction without sacrificing clarity or
accuracy
All these features and efforts for customers are what allow us to offer and provide you, the dealer, with a reliable
minimum order volume starting day-one that is both expected and manageable. The highest priorities for our business
are longevity and sustainability, and achieving those goals is build upon the foundations of our dealers' success,
which is why they tell us the order volume they need, and we focus on delivering it.
Offering Customer-Oriented Solutions...
We've made it our mission to provide the best, 24/7 customer support service in online auto part
sales, so that we can both:
-
Provide customers around the clock assistance with both pre- and post-purchase support, from help finding
parts and placing orders, to shipment tracking and hassle-free return services; with service so prompt and
friendly we clearly stand out from other online part retailers, all thanks to the hard work of our dedicated
customer service agents
while we also
- Relieve our dealers entirely of the costs, time, labor, etc. burdens that they'd otherwise incur in order to
provide the same level of customer service themselves
This is how we offer customers that are unsatisfied by the automated chats and extended email correspondence that
many other online parts retailers offer, with the live, personable help of a real and
friendly human that they actually want/need.
An Established and Thriving Retail Presence with Orders Ready and Waiting for
You
We have drawn sustained, consist, and growing traffic to our web stores for 20+ years
while maintaining high rates of conversion from visitor to customer throughout, all helping us to maintain a
steady and growing stream of parts orders for over a decade now.