Who are we?
Genuine Parts Giant is an established and fast growing internet retailer in the automotive industry.
We are the most trusted source on the web for genuine (OEM) automotive parts
and accessories by offering stellar customer service, quick delivery, and a superior shopping experience.
What we are looking for…
An Operations Associate who is energetic, motivated, and self-driven. Someone who is a quick-learner, detailed, and has a strong sense of responsibility and integrity.
Someone who has the ability to provide exceptional customer service while maintaining a high level of productivity in a fast-paced environment and is team oriented.
- Answering inbound/outbound calls/emails from customers and vendors
- Timely responses to customer inquiries and order messages
- Creating shipping labels
- Work with required departments as needed to support customer needs
- Maintaining company standards and policies
- Other duties as assigned
- Excellent writing and verbal communication skills, Spanish is a plus
- Highly confident and goal oriented
- Computer savvy
- Strong work ethic
- Positive and enthusiastic attitude
- Organizational skills
- Minimum 2 years of customer service experience
- 1 year of data entry
- Reading comprehension
- Minimum type 35 wpm
Benefits (after 90 day probation period)
- Medical Insurance (Fully paid HMO)
- Paid Holidays and Paid Time off